These Terms and Conditions govern your access to and use of the he88 online casino and sports betting platform, including all games, promotions, payment services, and support functions. By registering an account or using any part of the he88 platform, you agree to be bound by these terms in full. Please read them carefully before proceeding. This document applies to all players accessing he88 from Pakistan and other permitted jurisdictions.
The following cards summarise the most important obligations and protections embedded in the he88 Terms and Conditions. They do not replace the full legal text — you must read the complete document below.
You must be at least 21 years of age to register and use he88. he88 enforces age verification and reserves the right to close any account found to belong to a player under 21, with all associated balances and bonuses voided.
Each player may hold only one account on he88. Duplicate or multiple accounts are prohibited. he88 reserves the right to close all duplicate accounts and forfeit any bonuses associated with them.
All bonus offers on he88 are subject to specific wagering requirements, validity periods, and eligible game lists. Attempting to exploit bonus terms is a breach of these conditions and may result in account suspension.
he88 supports PKR transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. Withdrawals are returned to the same method used for deposit. he88 imposes no platform-side fees on standard transactions.
You are solely responsible for maintaining the confidentiality of your he88 login credentials. he88 will never ask for your password via email, chat, or any other channel. Report any suspected unauthorised access immediately.
Fraud, collusion, use of automated betting software, money laundering, and any attempt to manipulate game outcomes or exploit platform errors are strictly prohibited and will result in immediate permanent account closure.
For the purposes of these Terms and Conditions, the following definitions apply throughout this document:
By accessing the he88 platform, creating an account, making a deposit, placing a bet, or using any feature of the Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, together with the he88 Privacy Policy and any game-specific or promotion-specific rules published on the platform.
If you do not agree with any part of these Terms and Conditions, you must not use the he88 platform. Your continued use of the platform following any published update to these terms constitutes acceptance of the revised version.
These Terms and Conditions are available in English. In the event of any discrepancy between a translated version and the English version, the English version shall prevail.
These terms constitute a legally binding agreement between you and he88. he88 strongly recommends that you save or print a copy of these terms for your personal records at the time of registration.
You must be at least 21 years of age to register and use he88. Individuals under the age of 21 are strictly prohibited from accessing the platform under any circumstances.
In addition to the age requirement, you are eligible to use he88 only if all of the following conditions are met:
he88 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending investigation.
To access the full range of he88 Services, you must register a player account. During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and a valid contact number.
You warrant that all information provided during registration and at any subsequent point is truthful and accurate. Providing false information during registration, including a false date of birth for the purpose of circumventing the 21+ age requirement, constitutes a material breach of these Terms and Conditions and will result in immediate permanent account closure, forfeiture of all account balances, and referral to relevant authorities where applicable.
One Account Policy: Each player is permitted to hold only one registered account on he88 at any given time. The registration of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, he88 reserves the right to close all associated accounts, void all bonuses claimed across those accounts, and retain any profits generated through bonus abuse across duplicate accounts.
Account Security: You are solely responsible for maintaining the confidentiality of your he88 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person. he88 will never request your password through any communication channel. Any activity conducted through your account while your credentials are active is deemed to have been authorised by you.
If you suspect that your account has been accessed by an unauthorised party, contact the he88 support team immediately via live chat or at [email protected] so that your account can be secured.
KYC Verification: he88 is required under its international gaming licence obligations to conduct identity verification (KYC) on player accounts. You may be asked to submit a government-issued photo ID, proof of address, and proof of payment method ownership at any point. Withdrawal requests may be held pending completion of KYC verification.
he88 supports the following payment methods for Pakistani players: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. All PKR transactions are processed at the prevailing exchange rate at the time of transaction where applicable.
Deposits: Deposits are credited to your he88 wallet upon successful confirmation from the payment provider. he88 does not charge a deposit fee on its side, though your payment provider may apply their own transaction charges. Minimum deposit amounts vary by payment method and are displayed on the deposit page within your account.
Withdrawals: Withdrawal requests are processed back to the same payment method used for the original deposit. This policy exists as an anti-money-laundering requirement under he88's international licensing obligations. Withdrawal requests are reviewed within standard processing windows as follows:
Withdrawal Conditions: he88 reserves the right to request KYC documentation before processing any withdrawal. Withdrawals associated with active bonus wagering requirements cannot be processed until the applicable wagering requirements have been completed or the bonus has been forfeited by the player. he88 may impose withdrawal limits applicable to specific payment methods or account tiers, details of which are displayed within the account withdrawal section.
Minimum deposit via JazzCash / EasyPaisa is PKR 100. Minimum withdrawal amounts vary by method and are shown at time of request. Players should ensure their registered payment method account name matches the name on their he88 account.
he88 reserves the right to reverse a withdrawal back to the player's he88 wallet if KYC requirements are not met within 72 hours of a withdrawal request being flagged for verification.
he88 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms attached to each individual promotion, in addition to the general bonus conditions set out in this section. Where a conflict exists between promotion-specific terms and these general terms, the promotion-specific terms shall take precedence.
General Bonus Conditions:
Bonus Abuse: Any attempt to exploit, manipulate, or abuse the he88 bonus system — including but not limited to coordinated betting across multiple accounts, stake manipulation to minimise risk while meeting wagering requirements, or collusion with other players — constitutes a material breach of these Terms. he88 reserves the right to void bonuses, reverse associated winnings, and permanently close accounts where bonus abuse is identified.
Free spins awarded as part of a promotion are subject to a maximum win cap unless otherwise specified. Free spin winnings credited as Bonus Funds are subject to the wagering requirements stated in the promotion terms under which the free spins were awarded.
All casino games available on the he88 platform operate using certified Random Number Generator (RNG) software where applicable, or use live streamed outputs from licensed game studios including Ezugi and other approved providers. The applicable Return to Player (RTP) percentages for slot titles are published in the game information panel within each game.
Sports Betting: All sports bets placed on he88 are subject to the betting rules applicable to the relevant sport and market, as published on the platform. he88 reserves the right to:
Disconnection Policy: In the event of a disconnection during a live casino game round or crash game, the outcome of that round will be determined by the game server's recorded state at the point of disconnection. he88 is not liable for losses resulting from player-side connectivity issues. For crash games specifically, the last confirmed cash-out instruction received by the server before the crash event shall be the binding outcome.
PSL betting markets are subject to Pakistan Cricket Board event schedules and may be suspended at short notice in line with match day operational requirements. he88 does not guarantee the availability of specific cricket markets at all times during a tournament.
The following activities are strictly prohibited on the he88 platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and where applicable, reporting to relevant authorities:
he88 employs fraud detection systems and reserves the right to investigate any account activity that appears inconsistent with normal player behaviour. The burden of demonstrating legitimate play rests with the player in any dispute arising from suspected prohibited activity.
he88 is committed to promoting safe and responsible gambling across its platform. Gambling on he88 is intended purely as entertainment. The platform provides a range of tools to help players manage their gambling activity, all accessible directly from within the account settings panel without the need to contact support.
Available responsible gaming tools include:
If you believe your gambling has become problematic, he88 strongly encourages you to visit the Responsible Gaming page for detailed guidance and links to international support resources. he88 takes problem gambling seriously and the support team is trained to assist players who approach them with responsible gaming concerns in a sensitive and non-judgmental manner.
he88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Where an account is closed due to a breach of these Terms, he88 reserves the right to forfeit the entire account balance, including Real Money Funds, where such funds are found to be directly associated with the prohibited activity. In all other cases of voluntary closure or closure initiated by he88 for non-breach reasons, Real Money Funds not subject to an active withdrawal hold will be returned to the player via their registered payment method following completion of any required KYC procedures.
Voluntary Closure: Players wishing to close their account voluntarily may do so by contacting the he88 support team via live chat or at [email protected]. Voluntary closure requests are processed within 72 hours.
All content on the he88 platform, including but not limited to software, game content, graphics, logos, trademarks, text, audio, video, and the he88 brand identity, is the exclusive intellectual property of he88 or its licensed content providers and is protected under applicable international intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the he88 platform solely for personal entertainment purposes in accordance with these Terms. This licence does not grant you any right to:
Any unauthorised use of he88 intellectual property will be treated as a material breach of these Terms and may result in legal action.
To the maximum extent permitted by applicable law, he88 and its directors, employees, contractors, affiliates, and technology partners shall not be liable for:
he88's total aggregate liability to any individual player arising from any single incident or series of related incidents shall not exceed the total value of Real Money Funds held in that player's he88 account at the time the claim arises.
Nothing in these Terms limits he88's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
he88 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering an account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.
he88 does not sell personal player data to third parties. Data shared with payment processors, KYC verification partners, and fraud detection services is shared solely to the extent necessary to deliver the Services and meet regulatory obligations. Full details of data handling practices, retention periods, and your data rights are set out in the Privacy Policy.
he88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address on record or through a prominent notice on the platform. The updated version will be identified by a revised "Last Updated" date at the top of this document.
Your continued use of the he88 platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request voluntary account closure as set out in Section 10.
These Terms and Conditions are governed by the laws of the jurisdiction in which he88 holds its international gaming licence. Any dispute arising out of or in connection with these Terms shall first be referred to the he88 complaints resolution process, details of which are available from the support team.
Players who are not satisfied with the outcome of the internal complaints process may refer their dispute to the relevant alternative dispute resolution body designated under he88's gaming licence. he88 will cooperate fully with any such process and provide all requested documentation in a timely manner.
Nothing in this clause restricts a player's statutory rights that cannot be excluded or limited under the law of their jurisdiction of residence.
If you have questions about these Terms and Conditions, wish to submit a formal complaint, or need to contact he88 for any account-related matter, you may reach the support team through the following channels:
he88 aims to respond to all email enquiries within 24 hours. For urgent matters involving account security or ongoing payment issues, live chat is the recommended contact channel due to its faster response times.
Support is available 24 hours a day, 7 days a week, including Pakistani public holidays. Response times during major sporting events such as PSL season may be slightly extended during peak hours, but the team aims to maintain sub-2-minute live chat response times at all times.
You have read the rules — now explore the platform. Cricket betting, live dealer tables, 500+ slots, and crash games. All in PKR. 21+ only. Play responsibly.
Explore he88 Casino Login to he88Responsible Gaming: he88 is a platform for adults aged 21 and above. Gambling should be treated as entertainment only. If you feel your gambling is becoming a problem, visit the Responsible Gaming page or use the self-exclusion tools available inside your he88 account settings.